I like leaving positive things in reviews. My wife has used them once before, and had the same issues. I am 100% sure this is a one and done airline. I'm not sure how much we saved flying with them, but I will spend the money next time. Once they realized they were in the wrong. On the flight here I did contact them on Facebook. Very poor customer service in my opinion. They never offered a beverage or snack while we waited. We were told we couldn't exit the plane because it wouldn't take long to fix. Then they find a problem with the plane start up. ✅ Trip Verified | Our flight started in Indianapolis. Hilarious and amazing staff, affordable, and never had issues. At best, they're the best ad agency for Southwest. At worst they're a terrible company with no desire to serve customers, but to extract money from them. I wouldn't put my worst enemies on these planes. Then to have the nerve to still charge for water and snacks when forcing people to sit inside a tube for hours and hours. Who knows if we are going to be in Pittsburgh at this point. No one is telling us if we are actually leaving or not. So they refueled, taxied out, went oops we have the wrong pilots, and went back to the terminal. They're waiting for people wondering where we are. Family I'm talking to says it's been clear all day. 90min in line to get bags checked because they have 3 people for several planes leaving at once. Everything al a carte sounds great until you realize it's just as cheap to fly Southwest. Not Verified | I have never seen such a bizarre, haphazard, guess it as we go company.
0 kommentar(er)
